Privacy Policy

1. Privacy Policy

Introduction: FlowerAI is committed to protecting the privacy of our clients and users. This policy outlines how we collect, use, and safeguard your personal information.Information Collection:

We collect personal information such as name, email address, phone number, and payment information when you register for our services or contact us.We may collect non-personal information such as browser type, IP address, and usage data through cookies and similar technologies.

Use of Information:

Personal information is used to provide, improve, and personalize our services, process payments, and communicate with clients.Non-personal information is used to analyze trends, administer the website, and gather demographic information for aggregate use.

Information Sharing:

We do not sell or rent your personal information to third parties.We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.We may disclose information when required by law or to protect our legal rights.

Data Security:

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure.Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

Your Rights:

You have the right to access, correct, or delete your personal information held by us.You can opt-out of receiving promotional communications from us at any time.

Changes to Privacy Policy:

We may update this policy from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

2. Terms of Service

Acceptance of Terms:

By using our services, you agree to comply with and be bound by these terms of service.

Services Provided:

FlowerAI provides website design, development, and SEO services as described on our website and in our agreements with clients.

Client Responsibilities:

Clients must provide accurate and complete information required for service provision.Clients are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer.

Payment Terms:

Payments for services are due as specified in our agreements with clients.Failure to make timely payments may result in suspension or termination of services.

Intellectual Property:

FlowerAI retains all intellectual property rights to the materials and services provided, except where explicitly transferred to the client.

Termination:

Either party may terminate the service agreement with prior notice as specified in the agreement.Termination does not relieve the client of any payment obligations for services rendered.

Limitation of Liability:

FlowerAI is not liable for any indirect, incidental, or consequential damages arising from the use of our services.Our total liability to the client for any claims arising out of or related to the service agreement is limited to the amount paid by the client for the services.

Governing Law:

These terms are governed by and construed in accordance with the laws of the state or country in which FlowerAI operates.

3. Refund Policy

Service Satisfaction:

We strive to provide high-quality services and ensure client satisfaction.

Refund Eligibility:

Refund requests must be made within 30 days of the initial service delivery.Refunds are not available for services that have been fully rendered and accepted by the client.

Refund Process:

To request a refund, contact our support team with your service details and the reason for the request.Approved refunds will be processed within 10 business days to the original payment method.

Non-Refundable Services:

Domain registration fees, third-party services, and custom development work are non-refundable.

Dispute Resolution:

In case of any disputes, we encourage clients to contact us to resolve the issue amicably.

4. Confidentiality Agreement

Confidential Information:

Both parties agree to keep confidential all information disclosed during the course of service provision, including but not limited to business plans, technical data, and client information.

Non-Disclosure:

Neither party will disclose confidential information to any third party without the prior written consent of the other party, except as required by law.

Use of Confidential Information:

Confidential information will be used solely for the purpose of providing or receiving services under the service agreement.

Duration of Confidentiality:

The confidentiality obligations will remain in effect for a period of five years from the date of disclosure.

Exceptions:

Confidential information does not include information that is publicly available, already known to the recipient, or independently developed by the recipient without use of the confidential information.

These policies ensure that FlowerAI operates transparently and ethically, providing clear guidelines for our interactions with clients and protecting the interests of both parties.4o